Support Center

NetworkExpert Training Currently Unavailable

Last Updated: Apr 21, 2016 04:19PM MDT

Symptoms

When you log in, you receive the following message:
NetworkExpert Training Currently Unavailable

 

Detailed information

If you log in as an administrator and check the registration information by clicking the Registration link on the Home tab, you will see when NetworkExpert expires.
 

Solution

You will need to call your account manager at (800) 865-0165 in order to renew your NetworkExpert platform. After you renew your subscription and receive updated registration information from Technical Support, please follow the steps below to reactivate NetworkExpert.

  1. Log on to onlineexpert.com as an administrator
  2. Click the Home tab
  3. Click Registration
  4. If your product key has changed, enter the new key (including dashes) in the Serial Number box
  5. Enter the new registration code (including dashes) in the Registration Code box
  6. Click Register

Contact Us

  • Support Hours

    Live Chat!

    Scheduled maintenance notice
    Maintenance will occur Friday, 28 July 2017, 12:00 PM–5:00 PM Mountain Time. Support representatives may be unavailable during this time.

    Client Services

    clientservices@learnkey.com

    (800) 984-9476

    (435) 674-9733 option 1


    Veteran Services

    veteranservices@learnkey.com

    (866) 306-7241

    (435) 674-9733 option 2


    Technical Support

    techsupport@learnkey.com

    (800) 482-8244

    (435) 674-9733 option 3

    LearnKey, Inc.
    35 N Main, St. George, UT 84770, USA

    (800) 865-0165

    (435) 674-9733

3f93ca2ff4c7561f81090d4b20b58cd1@learnkey.desk-mail.com
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