Low video or image quality

Symptoms

When viewing course training videos or participating in the interactive labs, you may see grainy, blurry, or pixelated images or videos. In addition, text or icons may be small and difficult to see or read.

Detailed Information

As a company, we have been working a long time toward making our interactive labs crisper and sharper, but we have not yet implemented higher-resolution labs in our products. We recognize the problems this causes our users, and we are working on a long-term solution.

Solutions

The problem is due to low image resolution, which is an issue that cannot be fixed by users of LearnKey products; however, some users have had success with the following techniques:

• Use Microsoft Magnifier by pressing Windows Logo Key + Plus Sign. Read more at this link: http://windows.microsoft.com/en-us/windows/make-screen-items-bigger-magnifier
• Zoom in or out in your Internet browser by holding down the Ctrl key while scrolling up or down with the mouse wheel or pressing Ctrl + Plus Sign or Ctrl + Hyphen