Low video or image quality


When viewing course training videos or participating in the interactive labs, you may see grainy, blurry, or pixelated images or videos. In addition, text or icons may be small and difficult to see or read.

Detailed Information

As a company, we have been working a long time toward making our interactive labs crisper and sharper, but we have not yet implemented higher-resolution labs in our products. We recognize the problems this causes our users, and we are working on a long-term solution.


The problem is due to low image resolution, which is an issue that cannot be fixed by users of LearnKey products; however, some users have had success with the following techniques:


Low video or image quality

System Requirements

Missing audio

HTML parsing error

What we do

Codec Errors