System Requirements

OnlineExpert

Computer Requirements

LearnKey’s OnlineExpert LMS is compatible with all modern desktop and mobile web browsers and operating systems. A high-speed internet connection is required, and we recommend a download speed of at least 10 Mbps. There are no additional system requirements for most available courses.

  • Satellite internet is not recommended. The high latency can cause errors and loading issues in the training and assessments.

NetworkExpert (Intranet)

Product no longer offered beginning 10/20/2017. Legacy information below. LearnKey's powerful network training solutions provide on-demand access to our award-winning content over your organization's intranet. Content is loaded on a server and made available to all users throughout the network. A network solution gives you engaging instruction just when you need it, course content that is easy to manage, streamlined administration, convenient delivery, and effective use of your training dollars.

Server and Workstation Hardware Requirements

Check your system specifications by downloading, installing, and running a system information utility. Where can I find a system information utility?

  • CPU
    1 GHz
  • RAM
    1 GB
  • Disk space
    200 MB unused on operating system partition
  • Graphics
    Bit depth: 16 bits per pixel (BPP)
    Resolution: 800x600 pixels
    Memory (VRAM): 4MB
  • Audio
    Headphones or speakers
  • Local area network (LAN)
    150 kilobits per second (Kbps)

Server Software Requirements

  • Windows Server 2000, 2003, 2008, 2012
  • Internet Information Services (IIS) (Most recent version)
  • Windows Media Services (WMS) (Most recent version)
  • Internet Explorer (Most recent version)
  • Adobe Flash Player (Most recent ActiveX version)
  • Java (Most recent version)
  • PDF reader
  • Windows Media Player plugin

CD-ROM (Local only)

Product no longer offered beginning 10/20/2017. Legacy information below. LearnKey CD-ROMs integrate expert video instruction with interactive simulations and a variety of assessments and exercises. Our CD-ROMs are a popular alternative to online training because they consume little or no Internet bandwidth while providing the full visual experience of a LearnKey course in a user-friendly interface.

Hardware Requirements

Check your system specifications by downloading, installing, and running a system information utility. Where can I find a system information utility?

  • CPU
    1 GHz
  • RAM
    1 GB
  • Disk space
    200 MB unused on operating system partition
  • Graphics
    Bit depth: 16 bits per pixel (BPP)
    Resolution: 800x600 pixels
    Memory (VRAM): 4MB
  • Audio
    Headphones or speakers
  • Internet connection
    Helpful but not required from registration

Software Requirements

  • Windows XP, 7, 8, 10
  • Adobe Flash Player (Most recent ActiveX version)
  • Java (Most recent version)
  • PDF reader

General

Low video or image quality

System Requirements

Missing audio

HTML parsing error

What we do

Codec Errors